Apple has confirmed the U.S. government is Down Towninvestigating the company after it was discovered Apple slowed down (a.k.a "throttled") older iPhones. The U.S. Department of Justice and the Securities and Exchange Commission are reportedly probing the company, though Apple wouldn't confirm any specific agencies.
The tech giant, however, has denied any malicious intent, and reiterated that "we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades."
SEE ALSO: Why it makes sense for Apple to drop 3D Touch from this year's new iPhoneAs it's being investigated by the U.S. government, Mashable's received the following statement from Apple:
"About a year ago, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on certain iPhones with older batteries. We know that iPhones have become an important part of the daily lives of our customers and our intention was to improve the customer experience."
"We sought to further improve the customer experience in December by announcing a significant discount on replacement batteries for certain iPhones. We also announced that we began developing a new iOS feature to show battery health and which would recommend when the user should consider replacing their battery. These actions were taken to further assist our customers and help extend the life of their iPhones. In addition, users will be able to see if the power management feature is being used to prevent unexpected shutdowns, and turn if off if they so choose. These features will be included in a developer release next month and a user release this Spring."
"As we told our customers in December, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love. Making iPhones last as long as possible is an important part of that."
"We have received questions from some government agencies and we are responding to them."
Following the throttling discovery, Apple apologized to customers for failing to be more transparent about what was actually happening behind the scenes.
The company has since created several initiatives to correct its mistakes. The first was to slash battery replacements for out-of-warranty devices from $79 to $29.
The second move is forthcoming in a future update, iOS 11.3, set to be released sometime in the spring. iOS 11.3 will include two important new features: 1) more detailed information on an iPhone battery's health and 2) a setting that'll let users turn off any automatic power management features.
As we've said before, the software update is a good olive branch to please upset customers, but it may not be such a great idea.
Topics Apple iOS iPhone
Stunning 360Facebook made a new Snapchat clone for Brazil because why notPrivate prison stocks soar after Donald Trump wins presidencyWordle today: The answer and hints for June 17, 2025Lady Gaga heads straight to Trump Tower to stage a protestEmma Watson had an awesome response to Trump becoming presidentJ.K. Rowling keeps her cool during election, calmly destroys Twitter trollsDude who used drone to deliver sausage explains how (and why)Everything women stand to lose to President TrumpRelax a bit about politicsThese are the first political cartoons to emerge following the U.S. electionYou can now buy a refurbished iPhone 6S or 6S plus directly from AppleNot my president: Powerful images show antiHot guy lives his dream by traveling the world to eat pizzaMichelle Obama doesn't want to run for president, and yet we continue to ask her7 video game escapes you desperately need todayIndians sign up for mobile wallets after most cash rendered uselessNope, 'The Simpsons' didn't predict the John Lewis Christmas advertThis Donald Trump waxwork will send shivers down your spineHow India is coping with most of its cash becoming useless 30 of New York Comic Con's most impressive cosplayers Prisma now lets you turn videos into surreal dreamscapes Hurricane Matthew jokes really show where our priorities are in 2016 SNL will feature Emily Blunt, Tom Hanks, Bruno Mars and Lady Gaga Even Speedtest thinks Reliance Jio's internet speeds are slowing down Trump's VP running mate Mike Pence condemns lewd comments It's London Month of the Dead, so we spent the day hanging out with 20,000 corpses Samsung Galaxy Note7 is battered, but far from dead Billy Bush caught on tape having lewd conversation with Donald Trump Ted Cruz phone banking for Donald Trump gets the perfect Photoshop battle This company wants you to text with 'ugly' fruit emoji to fight food waste Drudge and Trump’s disregard for facts has endangered lives amid Hurricane Matthew Someone parked their car in the living room because of Hurricane Matthew Indian police arrest 70 conmen who scammed thousands of Americans posing as IRS officials Drunk woman has glorious Twitter exchange with customer service rep Colombian president Juan Manuel Santos awarded Nobel Peace Prize Beyoncé invites Jay Z, Serena Williams onstage at last Formation tour stop NASA finds captivating ocean world is making oxygen. Here's how much. Disney star bears scary resemblance to real serial killer in 'My Friend Dahmer' Barb fans are not going to like this 'Stranger Things' reveal
2.441s , 10134.3515625 kb
Copyright © 2025 Powered by 【Down Town】,Inspiration Information Network